Privacy Policy

Last updated: February 2025

1. Information We Collect

When you place an order we collect your name, email address, shipping address, and payment information. Payment details are processed directly by Stripe and are never stored on our servers.

We also collect the event details you provide (date, time, location) solely to generate your custom star map.

2. How We Use Your Information

To create and deliver your custom star map print
To send order confirmations, proof approvals, and shipping updates
To respond to customer service inquiries
To improve our products and services

3. Information Sharing

We share your information only with service providers necessary to fulfill your order:

Stripe — payment processing
Gelato — print production and shipping

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain order information for as long as needed to fulfill your order and comply with legal obligations. You may request deletion of your data by contacting us.

5. Cookies

We use essential cookies to maintain your session and shopping cart. We do not use third-party advertising or tracking cookies.

6. Security

We use industry-standard encryption (TLS) for all data in transit and restrict access to personal information to authorized personnel only.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing us at hello@siderealstudio.com.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact

Questions about this privacy policy? Contact us at hello@siderealstudio.com.